Personal Data Information We Hold

1. We hold as personal data some of the personal information provided by you to the Company when applying for a trip, etc.
2. We hold personal data of employees who work for us.

Purpose of Use

1. We use the personal information you provide when you apply for a trip to contact you and to arrange the travel services provided by the transport and accommodation agencies (the main transport and accommodation agencies are listed in the contract document) for the trip you have applied for. The information will be used only to the extent necessary for the procedures for the receipt of these services. *In addition, we may use your personal data for the following purposes:
   
   1. To inform you about the products, services and campaigns of us and its partner companies
   2. To request the provision of opinions and feedback after participation in the trip
   3. To request a survey
   4. To provide benefit services
   5. To compile statistical data (no personally identifiable data will be used)

3 Provision of Customer Personal Data to Third Parties

1. We provide your name, gender, age, address, phone number or e-mail address, passport number and credit card number to the transport and accommodation agencies, insurance companies and agents to the extent necessary for the procedures to arrange and receive the travel services you have applied for or for the insurance procedures to ensure our liability on the travel contract and expenses in the event of an accident.
2. We will provide your name, address, and telephone number to handling companies and carriers by sending them your name, address, and telephone number by electronic means, etc., to the extent necessary to process the shipment of the goods, etc. you have applied for.

4 Collection and Use of Data

We would like you to be aware that we collect and use your personal data in the following ways:

1. The purpose of collection and scope of use are clearly stated in the brochure and application form, and consent is obtained
2. It will not be used for any other purpose than that for which it was collected, unless you have given your consent
3. If the information is to be deposited or provided to a third party, we will inform you in advance and obtain your consent
4. If the customer is a minor, we obtain the consent of a person with parental authority
5. Although it is your own discretion to choose the items of personal information you provide to us when applying for a trip or requesting information, we may not be able to accept your application or request if you do not provide all or part of your personal information, if we are unable to contact you or take the necessary steps to arrange travel services and to receive those services

5 Contact, Disclosure, Deletion and Correction of Your Information

If you wish to disclose, delete or erase your personal data held by us, correct its content, cease its use or its provision to third parties, please contact the information desk below for the necessary procedures. However, we cannot comply if there is a risk of significant interference with the information we have added or the proper conduct of our business. Other necessary measures will be taken without delay in accordance with the law and our regulations. If we are unable to comply with some or all of your request, we will explain the reasons for that. Our contact point for handling personal data is as follows.
DMC Tendo Onsen Corporation
Address: 1-3-38 Kamata, Tendo, Yamagata

6 Handling of Specified Personal Data

1. We use personal numbers only within the scope of the purposes of use stipulated in the Numbering Act.
2. We do not provide this information to third parties other than those specified in the Numbering Act.
3. We will delete or erase the personal number concerned as soon as the personal number-related tasks stipulated by the Numbering Act have been completed.

7 If Personal Data is leaked

In the unlikely event of a leakage or other problem with your personal data, we will inform you immediately. We will ensure safety and, if necessary, temporarily shut down our systems or promptly announce the facts on our website.

Cookie Policy

DMC Tendo Onsen Corporation ( hereinafter referred to as "the Company") uses cookies to collect certain information for purposes such as analysing how customers use the website or providing customised services and advertising to individual customers.

1. About Ｃookies
   Cookie is a feature that allows your website browsing information to be stored on your computer (PC, smartphone, tablet or other internet-capable device). Cookies can be set by us (first-party cookies) or by third parties in partnership with us (third-party cookies).
   
2. Purpose of Ｕse of Ｃookies
   
   1. You can disable cookies by changing the settings on your browser. However, if cookies are disabled, some services may not be available.
      Please check with the manufacturer of your browser for information on how to change your cookie settings.
   2. How to Reject Specific Cookies
      Please contact respective companies for information on how to stop the provision of information to the advertising service providers.
      Google Inc.
      https://support.google.com/ads/answer/2662922?hl=ja
   3. To request a survey
   4. To provide benefit services
   5. To compile statistical data (no personally identifiable data will be used)
      
3. How to Reject Cookies
   
   1. You can disable cookies by changing the settings on your browser. However, if cookies are disabled, some services may not be available.
      Please check with the manufacturer of your browser for information on how to change your cookie settings.
   2. How to Reject Specific Cookies
      Please contact respective companies for information on how to stop the provision of information to the advertising service providers.
      Google Inc.
      https://support.google.com/ads/answer/2662922?hl=ja